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  • Structure
    • What deposit and withdrawal options are available?
    • What are the conditions for deposit and withdrawal of funds using Visa?
    • What are the conditions for deposit and withdrawal of funds using MasterCard?
    • What are the conditions for deposit and withdrawal of funds using Skrill?
    • What are the conditions for deposit and withdrawal of funds using Neteller?
    • What are the conditions for deposit and withdrawal of funds using PaysafeCard?
    • What are the conditions for deposit and withdrawal of funds using Entropay?
    • What are the conditions for deposit and withdrawal of funds using Bank Transfer?
    • What are the conditions for deposit and withdrawal of funds using WebMoney?
    • How to make a deposit?
    • How to withdraw funds from the game account?
    • Are there any limitations for deposit amount?
    • Are there any limitations for the withdrawal of funds?
    • How can I increase the limit of deposits?
    • What currencies are used in the game?
    • I downloaded the software but now can’t find it. Where is it?
    • What are the system requirements for the software?
    • I am unable to install the software. What should I do?
    • On what devices can I play poker at Ultima Poker?
    • How can I create an account?
    • Is there a category of people who are prohibited from playing at Ultima Poker?
    • How can I change my password?
    • What should I do if I forgot my nickname or password?
    • Can I upload my avatar?
    • How can I change my phone number?
    • How can I change the personal information?
    • Do I need to undergo the verification procedure and why is it necessary?
    • How do I select a game?
    • How do I sit at the table in the Cash games?
    • How can I participate in the tournament?
    • How can I customize the look of the game table and other elements?
    • How can I see the history of my hands?
    • Are there any rules of behavior in the chat?
    • How can I enable or disable the sound?
    • Where can I find the history of my payments?
    • Where can I find information about funds sent for a withdrawal?
    • How do I close my game account?
    • How does VIP system work?
    • What are the benefits of receiving different VIP statuses?
    • When are weekly bonuses for VIP status credited?
    • Can I withdraw a weekly bonus for VIP status?
    • Are there any free tournaments for different VIP statuses?
    • How are weekly bonuses awarded if within one week I had a few different VIP statuses?
    • How are bonuses credited if one calendar week is separated into two different months (e.g., March 31 is on a Wednesday)?
    • Where can I see my progress towards the next VIP status?
    • What happens if during a month I collect fewer points than is necessary for my current VIP status?
    • What are the bonuses?
    • What types of bonuses are there?
    • What is a bonus code?
    • Can I use several bonus codes when making a deposit?
    • Can I use the same bonus code when making several deposits?
    • What is the term of validity of the bonus?
    • Are there restrictions for obtaining bonuses?
    • I have several active recouping bonuses. How can I find out which one is played out at the moment?
    • Can I withdraw money received by a recouping bonus?
    • Where can I see the bonuses that have already been received?
    • How can I take part in the rake races?
    • Is the personal information that I provide secured?
    • Is it safe to use the software?
    • How can I make sure that the game is played fairly?
    • Are there any recommendations for the security of my account?
    • Cash Games
    • Multi Table Tournaments
    • Sit&Go; Tournaments
    • Tournaments with bounties
    • Tornado Sit&Go;