Deposits and withdrawals
What deposit and withdrawal options are available?
What are the conditions for deposit and withdrawal of funds using Visa?
What are the conditions for deposit and withdrawal of funds using MasterCard?
What are the conditions for deposit and withdrawal of funds using Skrill?
What are the conditions for deposit and withdrawal of funds using Neteller?
What are the conditions for deposit and withdrawal of funds using PaysafeCard?
What are the conditions for deposit and withdrawal of funds using Entropay?
What are the conditions for deposit and withdrawal of funds using Bank Transfer?
What are the conditions for deposit and withdrawal of funds using WebMoney?
How to make a deposit?
How to withdraw funds from the game account?
Are there any limitations for deposit amount?
Are there any limitations for the withdrawal of funds?
How can I increase the limit of deposits?
What currencies are used in the game?
I downloaded the software but now can’t find it. Where is it?
What are the system requirements for the software?
I am unable to install the software. What should I do?
On what devices can I play poker at Ultima Poker?
How can I create an account?
Is there a category of people who are prohibited from playing at Ultima Poker?
How can I change my password?
What should I do if I forgot my nickname or password?
Can I upload my avatar?
How can I change my phone number?
How can I change the personal information?
Do I need to undergo the verification procedure and why is it necessary?
How do I select a game?
How do I sit at the table in the Cash games?
How can I participate in the tournament?
How can I customize the look of the game table and other elements?
How can I see the history of my hands?
Are there any rules of behavior in the chat?
How can I enable or disable the sound?
Where can I find the history of my payments?
Where can I find information about funds sent for a withdrawal?
How do I close my game account?
How does VIP system work?
What are the benefits of receiving different VIP statuses?
When are weekly bonuses for VIP status credited?
Can I withdraw a weekly bonus for VIP status?
Are there any free tournaments for different VIP statuses?
How are weekly bonuses awarded if within one week I had a few different VIP statuses?
How are bonuses credited if one calendar week is separated into two different months (e.g., March 31 is on a Wednesday)?
Where can I see my progress towards the next VIP status?
What happens if during a month I collect fewer points than is necessary for my current VIP status?
Bonuses and promotions
What are the bonuses?
What types of bonuses are there?
What is a bonus code?
Can I use several bonus codes when making a deposit?
Can I use the same bonus code when making several deposits?
What is the term of validity of the bonus?
Are there restrictions for obtaining bonuses?
I have several active recouping bonuses. How can I find out which one is played out at the moment?
Can I withdraw money received by a recouping bonus?
Where can I see the bonuses that have already been received?
How can I take part in the rake races?
Is the personal information that I provide secured?
Is it safe to use the software?
How can I make sure that the game is played fairly?
Are there any recommendations for the security of my account?
Multi Table Tournaments
Tournaments with bounties