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FAQ
FAQ
Online poker FAQ
Deposits and Withdrawals
What Deposit and Withdrawal Options are Available?
Deposits and Withdrawals Conditions
How to make a deposit at Ultima Poker room?
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My Account
How can I create an account at Ultima Poker?
Is there any category of people who are prohibited from playing at Ultima Poker?
How can I change my password at Ultima Poker?
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VIP System at Ultima Poker
How does VIP system work?
What are the benefits of receiving different VIP statuses?
When are weekly bonuses for VIP status credited?
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Bonuses and Promotions
What are the poker bonuses?
What types of bonuses are there?
What is bonus code?
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Security
Is the personal information that I provide secured?
Is it safe to use the Ultima Poker software?
How can I make sure that the game is played fairly?
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Cash Games
What is cash poker game?
What are the limits in cash games?
How much rake do cash games require?
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Tournaments
What tournament types are available for participating?
How can I participate in the tournament?
What Is Multi Table Tournament?
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Software
I downloaded the software but now can’t find it. Where is it?
What are the system requirements for the Ultima Poker software?
I am unable to install the online poker room Software. What should I do?
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General Information
What game categories exist on this website?
Are there any rules of behavior in the chat?
What is the language of customer support?
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