Ultima Poker Privacy Policy

1. Privacy

We are committed to protecting your personal information and have created this Privacy Policy to let you know what information we collect when you use our services, why we collect this information and how we use the collected information.

Please note that this Privacy Policy will be agreed between you and Viraxy Group B.V. under the brand name of ultimapoker.com.

We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on a website. We recommend that you revisit this Privacy Policy regularly.

2. Information collected

We consider information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, credit card information, home or other physical address, email address, phone number or other contact information, profile picture and friends list to be Personal Information ('Personal Information'). You may be asked to provide Personal Information when you use the website, register an account or use the services. The personal Information may include information such as: contact information (including telephone number), shipping information, billing information, transaction history, website usage preferences, and feedback regarding the services.

This information is held by Us on servers based in Curacao and elsewhere. In addition, when you interact with the services, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. This information is essential for the provision and quality of the Services. We do not collect personal information about you on the services without your knowledge.

3. Means of collecting and processing data

We may automatically collect certain data as discussed above and receive personal information about you where you provide such information through the services or other communications and interactions with us. We may also receive personal information from online vendors and service providers, and from customer lists lawfully acquired from third-party vendors. In addition, we may engage the services of third-party service providers to provide technical support, process your online transactions and maintain your account. We will have access to any information you provide to such vendors, service providers and third-party e-commerce services, and we will use the personal information as set out in this Privacy Policy below. This information will only be disclosed to third parties outside the Viraxy Group B.V. in accordance with this Privacy Policy. We take steps to ensure that our arrangements with third-party service providers and online vendors protect your privacy.

4. Information use

We use the personal information we collect from you to deliver our services, to provide customer support, to undertake necessary security and identify verification checks, to process any of your online transactions, to assist your participation in third-party promotions, meet certain business requirements and for any other purpose related to the operation of the services. As such, we may share your personal information with our carefully selected partners (which will include any other parties which such partners have entered into data sharing arrangements with).

Your personal information may also be used by us to provide you with: (a) promotional offers and information regarding our products and services; and (b) promotional offers and information regarding the products and services of our carefully selected partners, in order to better provide you with a range of products and services and improved customer service. You consent to us notifying other users of our site who have an account and who have your email address saved in their contacts list in their own email account, that the email address has already been registered to an account.

From time-to-time, we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary, and, therefore, you have the choice of whether or not to disclose such information. Information requested may include contact information (such as name, correspondence address and telephone number), and demographic information (such as zip or postal code or age). By accepting any contest prize or winnings from us, you consent to use of your name and likeness for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have selected not to receive promotional information, we may also use your personal information (including your email address and phone number) to provide you with information regarding our products, services and promotions and products and services from third parties carefully selected by us.

5. Certain disclosures

We may disclose your personal information if required to do so by law, or if we believe in good faith that such action is necessary to:

(1) comply with any legal process served on us or in circumstances where we are under a substantially similar legal obligation;

(2) protect and defend our rights or property;

(3) act to protect the personal safety of users of the services or the public. If, in our sole determination, you are found to have cheated or attempted to defraud us in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), We reserve the right to share this information (together with your identity) with other online gaming sites, banks, credit card companies, and appropriate agencies;

(4) For the purpose of research on the prevention of addiction, data can be made anonymous and passed on to the respective institutions.

6. Access

You may 'opt out' of receiving any promotional communications either by choosing to opt out where such option is made available on our website or the services or in an email you receive from us, or at any time by sending an email to the email support@ultimapoker.com.

7. Cookies

Cookies are text-only strings of information that are downloaded to your personal desktop, laptop computer or mobile device when you visit our website. They are then sent back to the originating website on each subsequent visit, or to another website that recognizes those cookies.

Cookies are very useful and are used for many different purposes. These include allowing you to navigate between pages efficiently, remembering your preferences, and generally improving user experience. Sometimes cookies are used to ensure that adverts you see online are relevant to you and your interests.

We use cookies in order to track referrals to our websites, to remember your preferences, to make our websites more responsive, and to generate anonymized statistical data, which we use to improve the user experience on our website. We also use cookies to measure the effectiveness of our advertising campaigns, to limit the number of times you see an advertisement, to remember that you have visited a website, and to provide advertisements that are more relevant to your interests.